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Easter Weekend

Good Friday 9am to 6pm
Easter Saturday 8am to 9pm
Easter Sunday 9am to 3pm
Easter Monday 9am to 6pm

Normal hours resume on Tuesday 18th April

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Shipping and Delivery

We provide Worldwide Delivery on ambient products and Nationwide Delivery on ambient and chilled products.

Once an order is placed you will receive a confirmation email. A member of our Customer Service team will then send you the delivery details email including nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by the billing number provided or failing that follow up with an email.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Local Delivery

Local Delivery covers addresses within a 10km radius of Ardkeen Quality Food Store. Orders placed before 9.00am Monday to Sunday (excluding Public Holidays) are eligible for same day delivery. An additional charge of €3 applies to orders requiring temperature controlled packaging, products requiring this packaging will have this highlighted in the “Special Shipping” information.
 
We use our own van and drivers for this area. 

Republic of Ireland and Northern Ireland

Republic of Ireland and Northern Ireland orders placed before 9.00am Monday to Thursday (excluding Public Holidays) are eligible for next day delivery. We offer free delivery on In Store Gift Vouchers otherwise a delivery charge of €6.95 is applied. An additional charge of €3 applies to orders requiring temperature controlled packaging, products requiring this packaging will have this highlighted in the “Special Shipping” information.

We use DPD as our primary courier for this region.

England, Scotland & Wales

Customers from England, Scotland & Wales can expect delivery of their purchases within 2 to 4 days for a delivery charge of €10.95.

We use DPD as our primary courier for this region.

Rest of Europe

The rates and average transit times as shown; Customs Requirements are subject to an additional charge.

Country Average Transit Time per working day Customs Requirements Cost per 20kg
Austria 4 to 5   €19.95
Belgium 4   €19.95
Czech Republic 4 to 5   €19.95
Denmark 4 to 5   €19.95
Estonia 5 to 6   €22.95
France 3 to 4   €19.95
Germany 3 to 4   €19.95
Hungary 5 to 6   €22.95
Italy 4 to 5   €22.95
Latvia 4 to 5   €22.95
Lithuania 5 to 6   €22.95
Luxembourg 3 to 4   €19.95
Netherlands 3 to 4   €19.95
Poland 5 to 6   €19.95
Slovakia 4 to 5   €22.95
Slovenia 5 to 6   €22.95
Spain 4 to 5   €22.95
Sweden 5 to 6   €22.95

United States

We offer delivery on ambient products to the United States. We use An Post and DPD registered courier services to deliver to the USA. Delivery rates are based on weight of order and delivery will take  approximately 3-5 working days. 

Once an order is placed you will receive a confirmation email. A member of our Customer Service team will then send you the delivery details email including nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by the billing number provided or failing that follow up with an email.

Canada

We offer delivery on ambient products to the Canada. We use An Post and DPD registered courier services to deliver to the Canada. Delivery rates are based on weight of order and delivery will take  approximately 3-5 working days. 

Once an order is placed you will receive a confirmation email. A member of our Customer Service team will then send you the delivery details email including nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by the billing number provided or failing that follow up with an email.

Australia

We offer delivery on ambient products to the Australia. We use An Post and DPD registered courier services to deliver to the USA. Delivery rates are based on weight of order and delivery will take  approximately 5-7 working days. 

Once an order is placed you will receive a confirmation email. A member of our Customer Service team will then send you the delivery details email including nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by the billing number provided or failing that follow up with an email.

Rest of World

If you would like to receive a delivery outside of the Countries above, please contact our Customer Service team CustomerService@ardkeen.com with the products and quantities so that we can find the best delivery charge and method to fulfil your request.  

Chilled products

We want to make sure all your purchases arrive in perfect condition. If the product you have selected is fresh it will require specialised chill packaging. Delivery of refrigerated food items is available within the Republic of Ireland and Northern Ireland.

We use reliable postal and courier services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.

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