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Shipping and Delivery

We deliver to everywhere and anywhere! We are delighted to offer Worldwide Delivery on all ambient products. 

We deliver chilled products throughout the Island of Ireland and Great Britain.

Once an order is placed you will receive a confirmation email

When your order had been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email which includes nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or by the billing phone number provided.

If you have any queries about the status of your order, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Local Delivery

Local delivery covers addresses within a 5km radius of Ardkeen Quality Food Store. Orders placed before 9.00am Monday to Saturday (excluding Public Holidays) are eligible for same day delivery.

We want to ensure your purchase arrives in perfect condition. If the product you have selected is fresh it will require specialised chill packaging, an additional charge of €3 will be applied. Products requiring the temperature controlled packaging will have this information highlighted in the “Special Shipping” information.
 
We use our own van and drivers for this area. 

Republic of Ireland and Northern Ireland

Orders placed before 9.00am Monday to Thursday (excluding Public Holidays) are eligible for next day delivery.

We offer free delivery on InStore Gift Vouchers otherwise a delivery charge of €6.95 is applied. Instore Gift Vouchers will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order.

Delivery of refrigerated food items is available within the Republic of Ireland, Northern Ireland, England, Scotland and Wales.

Due to the perishable nature of refrigerated food an additional charge of €3 will be applied for specialised temperature controlled packaging. We want to ensure all your purchase arrives in perfect condition. This specialised temperature controlled packaging maintains the correct temperature for between 24-48 hours. During high summer (or during a heatwave), we may decide to suspend deliveries of chilled food items unless we are certain they can be transported safely within the higher external temperatures.

Products requiring the temperature controlled packaging will have this information highlighted in the “Special Shipping” information

We use DPD as our primary courier for this region.

England, Scotland & Wales

Are you an Irish expat living in England, Scotland or Wales? We have all your favourite Irish Foods! Or maybe you just have a love for Irish food. We deliver both ambient and chilled products to Great Britain!

Customers in England, Scotland and Wales can expect delivery of their purchase within 2 to 4 days.  Delivery of up to 25kgs is charged at €9.95. 

Due to the perishable nature of refrigerated food an additional charge of €3 will be applied for specialised temperature controlled packaging. We want to ensure your purchase arrives in perfect condition. This specialised temperature controlled packaging maintains the correct temperature for between 24-48 hours. During high summer (or during a heatwave), we may decide to suspend deliveries of chilled food items unless we are certain they can be transported safely within the higher external temperatures.

Products requiring the temperature controlled packaging will have this information highlighted in the “Special Shipping” information.

We use DPD as our primary courier for this region.

European Union

Delivery to the rest of the European Union is based on the weight of your order - with a bigger shop being better value! We use An Post registered courier service.

The average transit time and shipping charges to each country is shown in table below.

Country Average Transit Time per working day Charge for 1st kg Additional kgs
Austria 4 to 5 €20.25 €2.30
Belgium 4 €16.69 €1.46
Czech Republic 4 to 5 €21.73 €3.02
Denmark 4 to 5 €18.08 €1.81
Estonia 5 to 6 €22.10 €4.56
France 3 to 4 €20.74 €2.42
Germany 3 to 4 €17.06 €2.31
Hungary 5 to 6 €25.30 €3.55
Italy 4 to 5 €22.34 €3.42
Latvia 4 to 5 €22.47 €6.06
Lithuania 5 to 6 €24.07 €6.06
Luxembourg 3 to 4 €26.28 €3.92
Netherlands 3 to 4 €20.42 €3.47
Poland 5 to 6 €22.10 €3.70
Slovakia 4 to 5 €21.36 €1.91
Slovenia 5 to 6 €21.36 €1.91
Spain 4 to 5 €22.63 €2.34
Sweden 5 to 6 €20.17 €2.21

 

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

United States

We offer delivery on ambient products to the United States. We use An Post registered courier services to deliver to the USA. In the USA your order will be delivered by USPS.  Delivery rates are based on the weight of your order - with a bigger shop being better value. Delivery will take approximately 3-5 working days

The average transit time and shipping charges is shown in table below.

Country Average Transit Time per Working Day  Charge for 1st kg Additional kgs
United States 4 €21.25 €2.80

 

Once an order is placed you will receive a confirmation email.

When your order had been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email with nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or billing phone number provided.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Canada

We offer delivery on ambient products to the Canada. We use An Post and DPD registered courier services to deliver to the Canada. Delivery rates are based on the weight of your order - with a bigger shop being better value

The average transit time and shipping charges is shown in table below.

Country Average Transit Time per Working Day Charge for 1st kg Additional kgs
Canada 4 €21.40 €2.09


Once an order is placed you will receive a confirmation email.

When your order had been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email with nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or up by the billing phone number provided.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Australia

We offer delivery on ambient products to the Australia. We use An Post and DPD registered courier services to deliver to the USA. Delivery rates are based on the weight of your order - with a bigger shop being better value!  

The average transit time and shipping charges is shown in table below.

Country Average Transit Time per Working Day Charge for 1st kg Additional kgs
Australia 4 €23.36 €12.78

Once an order is placed you will receive a confirmation email.

When your order had been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email with nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or by the billing phone number provided.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Rest of World

If you would like to receive a delivery outside of the countries mentioned above, please contact our Customer Service team CustomerService@ardkeen.com with the products and quantities so that we can find the best delivery charge and method to fulfil your request.  

Chilled products

Delivery of refrigerated food items is available within the Republic of Ireland, Northern Ireland, England, Scotland and Wales.

Due to the perishable nature of refrigerated food an additional charge of €3 will be applied for specialised temperature controlled packaging. We want to ensure your purchase arrives in perfect condition. This specialised temperature controlled packaging maintains the correct temperature for between 24-48 hours. During high summer (or during a heatwave), we may decide to suspend deliveries of chilled food items unless we are certain they can be transported safely within the higher external temperatures.

We use reliable postal and courier services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales. We use DPD as our prinary courier for this region.

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