×

Login

×



Auto-login on future visits

Forgot your password?

Register for an account

Remove item from cart

×

Are you sure you want to remove from your cart?

Yes No
×

This is the register form

Close overlay ×

When you're done typing, hit Enter, or click the search icon to start your search.

Searching...

Shipping and Delivery

**PLEASE CHECK LATEST UPDATES FOR DELIVERY FOR EACH REGION BELOW**

We deliver everywhere and anywhere! We are delighted to offer Worldwide Delivery on all ambient products. 

We deliver chilled products throughout the Island of Ireland and Great Britain.

Once an order is placed you will receive a confirmation email

When your order has been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email which includes nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or by the billing phone number provided.

If you have any queries about the status of your order, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Local Delivery

Local delivery covers addresses within a 5km radius of Ardkeen Quality Food Store. Orders placed before 7.00am Monday to Saturday (excluding Public Holidays) are eligible for same day delivery.

We want to ensure your purchase arrives in perfect condition. If the product you have selected is fresh it will require specialised chill packaging, an additional charge of €3 will be applied. Products requiring the temperature controlled packaging will have this information highlighted in the “Special Shipping” information.
 
We use our own van and drivers for this area. 

Republic of Ireland and Northern Ireland

Due to COVID-19 there has been an unprecedented demand for online shopping, as such you may experiencing a delay with our usual next day delivery service. When your parcel has been dispatched please allow 2 working days for your parcel to arrive with An Post. 

For Ireland and Northern Ireland shipping is 

  • €6.95 for the first 15kg, + €5.00 for every 15kg thereafter i.e. first 15kg €6.95

  • 15.01 to 30.00kg, €6.95+€5.00 = €11.95

  • 30.01 to 45.00kg, €6.95+€5.00+€5.00 = €16.95
     
  • 45.01 to 60.00kg, €6.95+€5.00+€5.00+€5.00 = €21.95
     
  • 60.01 to 75.00kg, €6.95+€5.00+€5.00+€5.00+€5.00 = €26.95 etc

We offer free delivery on purchase of Instore Gift Vouchers which will be dispatched within 24 hours of order and can be personalised with a message if requested at the time of order.

Delivery of refrigerated food items is available within the Republic of Ireland & Northern Ireland. We want to make sure all your purchases arrive in perfect condition, for this reason, we only dispatch chilled products Monday through Wednesday to minimise the amount of time spent in transit.

Due to the perishable nature of refrigerated food, an additional charge of €3 will be applied for specialised temperature-controlled packaging. We want to ensure all your purchase arrives in perfect condition. This specialised temperature-controlled packaging maintains the correct temperature for between 24-48 hours. During high summer (or during a heatwave), we may decide to suspend deliveries of chilled food items unless we are certain they can be transported safely within the higher external temperatures.

Products requiring the temperature-controlled packaging will have this information highlighted in the “Special Shipping” information

We use An Post as our primary courier in Ireland, DHL in Northern Ireland and Royal Mail in the U.K. (in conjunction with An Post). 

England, Scotland & Wales

Are you an Irish ex-pat living in England, Scotland or Wales? We have all your favourite Irish Foods! Or maybe you just have a love for Irish food. We deliver both ambient and chilled products to Great Britain!

Shipping to England, Scotland and Wales incurs a charge of €9.95 for the first 15kg, +€8.00 for every 15kg thereafter

ie. first 15kg €9.95.

  • 15.01 to 30.00kg, €9.95+€8.00 = €17.95
  • 30.01 to 45.00kg, €9.95+€8.00+€8.00= €25.95 etc

Customers in England, Scotland and Wales can expect delivery of their purchase within 2 to 4 days of dispatch. 

Delivery of refrigerated food items is available within the U.K. We want to make sure all your purchases arrive in perfect condition, for this reason, we only dispatch chilled products Monday and Tuesday to minimise the amount of time spent in transit.

Due to the perishable nature of refrigerated food, an additional charge of €3 will be applied for specialised temperature-controlled packaging. We want to ensure your purchase arrives in perfect condition. This specialised temperature-controlled packaging maintains the correct temperature for between 24-48 hours. During high summer (or during a heatwave), we may decide to suspend deliveries of chilled food items unless we are certain they can be transported safely within the higher external temperatures.

Products requiring the temperature-controlled packaging will have this information highlighted in the “Special Shipping” information.

We use Royal Mail as our primary courier in the U.K. (in conjunction with An Post). 

Chilled products

Delivery of refrigerated food items is available within the Republic of Ireland, Northern Ireland, England, Scotland and Wales. We want to make sure all your purchases arrive in perfect condition, for this reason we only dispatch chilled products Monday through Wednesday to minimise the amount of time spent in transit.

Due to the perishable nature of refrigerated food an additional charge of €3 will be applied for specialised temperature controlled packaging. We want to ensure your purchase arrives in perfect condition. This specialised temperature controlled packaging maintains the correct temperature for between 24-48 hours. During high summer (or during a heatwave), we may decide to suspend deliveries of chilled food items unless we are certain they can be transported safely within the higher external temperatures.

We use reliable postal and courier services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales. We use DPD as our prinary courier for this region.

European Union

France, Italy, Spain and some other parts of Europe -  there are major delays in delivery to these locations due to postal restrictions in each area

Delivery to the rest of the European Union is based on the weight of your order - with a bigger shop being better value! We use An Post registered courier service and An Post then use the national postal service to deliver in each country. 

The average transit time and shipping charges to each country are shown in the table below.

Country Average Transit Time per working day Charge for 1st kg Additional kgs Courier Service
Austria 5 to 6 €20.25 €2.30 Austria Post
Belgium 5 €16.69 €1.46 bpost
Czech Republic 5 to 6 €21.73 €3.02 Česká pošta
Denmark 5 to 6 €18.08 €1.81 postnord
Estonia 6 to 7 €22.10 €4.56

Estonia Post

France 4 to 5 €20.74 €2.42 La Poste
Germany 4 to 5 €17.06 €2.31 Deutsche Post
Hungary 6 to 7 €25.30 €3.55

Magyar Posta

Italy 5 to 6 €22.34 €3.42 Poste Italiane
Latvia 5 to 6 €22.47 €6.06 Latvijas Pasts
Lithuania 6 to 7 €24.07 €6.06 Lietuvos paštas
Luxembourg 4 to 5 €26.28 €3.92 POST Luxembourg
Netherlands 4 to 5 €20.42 €3.47 PostNL
Poland 6 to 7 €22.10 €3.70 Poczta Polska
Slovakia 6 to 7 €21.36 €1.91 Slovenská pošta
Slovenia 6 to 7 €21.36 €1.91 Pošta Slovenije
Spain 5 to 6 €22.63 €2.34

Correos

Sweden 6 to 7 €20.17 €2.21 PostNord 
Switzerland 5 to 6 €23.69 €1.40 Swiss Post

 

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Correos

United States

*Delivery to the United States is suspended until further notice

Due to restrictions currently in place because of COVID 19 we are temporarily unable to ship to the United States. We will resume shipping as soon as possible. Thank you and keep safe.

We offer delivery on ambient products to the United States. We use An Post registered courier services to deliver to the USA. In the USA your order will be delivered by USPS.  Delivery rates are based on the weight of your order - with a bigger shop being better value. Delivery will take approximately 3-5 working days.* 

We would love to deliver Irish, artisan and craft alcohol to you in the U.S, however, due to U.S. legal restrictions on the sale of alcohol, this is not permitted. All alcohol orders will be refunded. 

The average transit time and shipping charges are shown in the table below.

Country Average Transit Time per Working Day  Charge for 1st kg Additional kgs
United States 4 €21.25 €2.80

 

Once an order is placed you will receive a confirmation email.

When your order had been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email with the nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or billing phone number provided.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Canada

We offer delivery on ambient products to Canada. We use An Post registered courier services to deliver to Canada. In Canada your order will be delivered by Canada Post.  Delivery rates are based on the weight of your order - with a bigger shop being better value

The average transit time and shipping charges is shown in table below.

Country Average Transit Time per Working Day Charge for 1st kg Additional kgs
Canada 5 €21.40 €2.09


Once an order is placed you will receive a confirmation email.

When your order had been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email with nominated courier and tracking details for your purchase. If we have any queries on your purchase we will contact you by email or up by the billing phone number provided.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Australia

*Delivery to Australia is suspended until further notice
 

Due to restrictions currently in place because of COVID 19 we are temporarily unable to ship to Australia. We will resume shipping as soon as possible. Thank you and keep safe

We offer delivery on ambient products to Australia. We use An Post registered courier services to deliver to Australia. In Australia your order will be delivered by Australian Post. Delivery rates are based on the weight of your order - with a bigger shop being better value!  

The average transit time and shipping charges are shown in the table below.

Country Average Transit Time per Working Day Charge for 1st kg Additional kgs
Australia 5 €23.36 €12.78

Once an order is placed you will receive a confirmation email.

When your order has been picked, packed and dispatched a member of our Customer Service team will then send you a delivery details email with tracking details for your purchase. If we have any queries on your purchase we will contact you by email or by the billing phone number provided.

If you have any queries about the status of your order or would like to query the cost of shipping to an address, please do not hesitate to contact a member of our Online Customer Service team email CustomerService@ardkeen.com or phone 00353 (0)51 874620.

Please note that during peak times such as the lead up to Christmas, high order volumes and busy couriers can increase dispatch times. We will have key shipping dates listed on our website.  Please make allowances for such busy periods and order in plenty of time.

Rest of World

If you would like to receive a delivery outside of the countries mentioned above, please contact our Customer Service team CustomerService@ardkeen.com with the products and quantities so that we can find the best delivery charge and method to fulfil your request.  

Delivery to Japan is suspended due to COVID-19 until further notice.
Delivery to Thailand is suspended due to COVID-19 until further notice.

Trust Ecommerce
Retail Excellence
SagePay

Ardkeen Quality Food Store processes all payments securely using Sage Pay technology. For further information see our Privacy Policy and Terms & Conditions sections.

Dispute Resolution

Our Developers

Automat:ee